When a user attempts to log in to the CIA, a screen from the EID identity provider continually prompts for the installation of EID Middleware.
Solution:
- Uninstall the EID Middleware from the computer.
- Reinstall the EID Middleware on the computer.
- Register the EID Middleware as an extension on the computer.
If the issue persists, you must delete the WOW6432Node entries in the registry:
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Google\Chrome\NativeMessagingHosts
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Mozilla\NativeMessagingHosts\be.econtract.eid
Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Edge\NativeMessagingHosts\be.econtract.eid
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