How to add a new user to an office?

In every office there are a few persons who can register a new user to the office. 

Who can register a new user to an office?

• Bailiff office
  • Bailiff
  • Technical responsable
• FOD Justice
  • Hoofd griffier
  • CBB administrator
• FOD Finances
  • Hoofd griffier
  • CBB administrator
• Schuldbemiddelaars
  • Schuldbemiddelaar
  • CBB administrator

Where can you register a new user to an office?

• Bailiff office
  • https://www.nkcn-cia.be/apps/cia/login/
• FOD Justice
  • https://fodjust.nkcn-cia.be/apps/cia/login/
• FOD Finances
  • https://fodfin.nkcn-cia.be/apps/cia/login/ 
• Schuldbemiddelaars
  • https://cbs-scm.nkcn-cia.be/apps/cia/login/ 

How to register a new user to an office?

In this tutorial we start from a Bailiff ofice.

The Bailiff or the Technical responsable open's the website https://www.nkcn-cia.be/apps/cia/login/ and puts his own EID in the card reader. 

Then he clicks the 'Login met EID' button.

Then he enters the PIN-code of his EID and presses 'Enter'.

In the next step he confirmes his office, enters his password and clicks the 'Confirm' button.

The main menu now appears. Noyw you click on the 'Nieuwe gebruiker aanùaken' button.

A page with all the users of the office appears. Click the 'Nieuwe gebruiker aanmaken' button again.

Now remove the EID from the card reader and insert the EID from the new user. Click the button 'Gegevens EID uitlezen'.

Data is read from the EID card and filled in. Then the user has to insert and confirm a password, choose his language and his relation to the office. Then you can click the 'Save' button and the user will be added to the office.

Now we see a screen with the data of the user and we can give the user the necessary rights.

Click th '+' icon to add the rights to the user. A new screen is shown with all available rights. Select all the desired rights and then click 'Bewaren'.

After saving you get an overview of all the granted rights.

To test if everything is working, we will now log out and log back in using the EID of the new user.

Click on the 'Log out' button in the top right corner.

Now you are back at the login page.

The new user must try to login by clicking the button 'Inloggen met EID'.

De gebruiker wordt gevraagd om de PIN-code van zijn EID in te geven en daarna op 'OK' te klikken.

A screen with the 'General conditions' appears. The user must scroll to the bottom and accept the 'General conditions'.

The user must now click on the small white square at the bottom left to agree.

A screen will then appear asking to enter a new password.

After entering and confirming a new password, click again on 'I agree' to proceed to the screen where you confirm your office.

Enter your password and click the 'Confirm' button.

After confirming, you will be taken to the main menu and will be correctly registered in the CIA.

It will take about four days before you can perform National Register searches. In the meantime, you should be able to carry out all other tasks, provided you have been granted the necessary rights.